5479330
9780123741523
Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals
by Harmon, Paul, Davenport, Tom, Business Process Trends Staff
458959
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Product details
- ISBN-13: 9780123741523
- ISBN: 0123741521
- Edition: 2
- Publication Date: 2007
- Publisher: Elsevier Science & Technology Books
AUTHOR
SUMMARY
Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean.Harmon, Paul is the author of 'Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals', published 2007 under ISBN 9780123741523 and ISBN 0123741521.
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